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To request an urgent appointment for today or tomorrow (Monday to Friday)
To request a routine appointment in the next 7 days
Appointments are available between the hours of 8am and 6pm.
If you need to see a doctor on the day you call us you will be booked in with the duty doctor. There is a different doctor on call each day of the week. If you wish to see a specific doctor about an ongoing problem, you will have to wait until the next available appointment for him/her.
We an internet system that allows patients to book and cancel appointments online via the link at the top of this page. If you think this service would be of benefit to you, please ask at the surgery for the necessary form. You will need to bring your passport (or other photographic identification) with you to collect this form.
The doctors do try to keep to the appointed time you have been given. However, we regret that doctors sometimes run late. We are trying to prevent this happening too often. Clearly there may be occasions such as emergencies, which inevitably lead to delays in seeing you.
Please be patient with us. If you have been waiting more than 20 minutes, please let the reception desk know. You should not forget to “check in” at reception on your arrival, as this is a common reason why patients have not been called at their appointment time.
Another common reason for delays in being seen is if patients bring a “shopping list” of problems to ask the doctor. Whilst your doctor wishes to help you as much as possible, it is unfair on other patients to take up more than your allotted appointment time of 10 minutes with a number of different complaints or questions, and it may also result in you not getting the level of attention you need for each individual problem.
For this reason, we urge you to rebook another appointment rather than prolong your doctor’s appointment beyond your allocated 10-minute slot, wherever practicable. Thank you.
Please let us know as soon as possible if you need to cancel an appointment in order that we can give the slot to someone else.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need medical help now, use NHS 111 online or Call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
We are working in collaboration with other surgeries in the Redditch and Bromsgrove area to offer additional appointments during the week until 8pm and also at certain times over the weekend.
GPs from Cornhill Surgery will be covering some of these appointments - Please be aware that these appointments may not be at your usual surgery.
Our monthly evening hub appointments will be held at BHI Parkside, Bromsgrove. Should you need to book or cancel an appointment out of hours please phone them directly on 07503 650 946
If you require an appointment outside of our usual hours, please ask at reception.
Please telephone requests before 10:30 am if possible. This will enable the doctors to plan their house visits and avoid delays.
Do think carefully before using this facility as it uses a lot more of the doctor’s time.
We strongly encourage you to attend the surgery whenever possible, as we are able to examine you, and investigate you much more effectively from our surgery than in your home.
You may not request a home visit for transport reasons alone; we will ask you to book a taxi if this is the reason for your request.
Every year, millions of us visit our GP with minor health problems that our local pharmacist could resolve.
Visits to the GP for minor ailments add up to 57 million consultations a year. But by visiting your pharmacy instead, you could save yourself time and trouble.
Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time: just walk in.
All pharmacists can recognise many common health complaints. They can give advice or, where appropriate, medicines that will help to clear up the problem. If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP.
What’s more, many pharmacies are open in the evenings and on the weekends.
If everybody went to a pharmacist with common health problems, more time would be freed for our GPs. This might make it easier to get a convenient appointment with your GP next time you need one.
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable page here before arranging any such examination. Please inform the receptionist when arranging such appointments.
View our private medical examination prices.
We are affiliated to Birmingham University for the training of medical students on their long path towards becoming the future doctors of Great Britain. You can help this important work! You may be asked if a student can observe your appointment either the doctor or the nurse.
If you prefer not to have students in the room you may decline; we understand there may be many different reasons for this, and your medical care will not be affected. If you would like to be a volunteer, please let a staff member know.
