If you have severe chest pain, and feel that you are in danger of collapsing, please call 999 directly. Emergency Out of Hours – 0300 123 3211.

Test Results
We will normally contact you directly if you need to see a doctor to get the results of any tests. Alternatively you may have been told to book a follow-up appointment. If you do need to find out the result directly, and would like to save an appointment for another patient to use, please ring between 15:00 and 18:00.

Home Visits
Please telephone requests before 10:30 am if possible. This will enable the doctors to plan their house visits and avoid delays. DO THINK CAREFULLY BEFORE USING THIS FACILITY as it uses a lot more of the doctor’s time.



doc babyIf you need to see a doctor on the day you call us, you will be booked in with the Duty Doctor. There is a different doctor on call each day of the week. If you wish to see a specific doctor about an ongoing problem, you will have to wait until the next available appointment for him/her.  

The doctors do try to keep to the appointed time you have been given. However, we regret that doctors sometimes run late. We are trying to prevent this happening too often. Clearly there may be occasions such as emergencies, which inevitably lead to delays in seeing you.

Please be patient with us. If you have been waiting more than 20 minutes, please let the reception desk know. You should not forget to “check in” at reception on your arrival, as this is a common reason why patients have not been called at their appointment time. 

Another common reason for delays in being seen is if patients bring a “shopping list” of problems to ask the doctor. Whilst your doctor wishes to help you as much as possible, it is unfair on other patients to take up more than your allotted appointment time of 10 minutes with a number of different complaints or questions, and it may also result in you not getting the level of attention you need for each individual problem.

For this reason, we urge you to rebook another appointment rather than prolong your doctor’s appointment beyond your allocated 10-minute slot, wherever practicable. Thank you.

Appointment Times

Appointments are between the hours of 08.00 – 18.00.  


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